We gave the OK however my husband took pictures of all of our stuff before we left. I tried to call the customer service number however was informed that they had been out of the US and I wanted to talk to somebody on web site. So, you guessed it, we waited in the line, tried to maintain calm and hopeful that somebody would make it right in the end. My husband additionally tried to talk to Caesar’s Rewards, , and so they solely pointed out what the manager seemed like so we may ask to talk to her once we made to the entrance of the line.
- Next time we are going to stay at a sister-property like Harrah’s or the Linq.
- We cannot wait to welcome you again for an additional great time at Flamingo Las Vegas quickly.
- WHAT A JOKE. Of course upon checkout, there wasn’t a real individual to fulfill with and we couldn’t likelihood missing our flights over one other disappointing customer service experience, so we were compelled to used the self kiosk to take a look at.
- I known as the customer service line once extra to see if there was ANYONE else that I could speak to and all I received again was an unapologetic, monotone, woman that offered to file a grievance for me.
- Arrived after 10 PM on a Thursday evening and still needed to wait in line for nearly an hour to make use of a self verify in kiosk.
- I am coordinating it and was recommending to the others we keep on the Flamingo due to its location and my good experiences there up to now.
- Stayed right here Halloween weekend for the When We Were Young Festival.
However, I did name about the lack of sizzling water and somehow they made some adjustment and obtained the water warmer within a couple of hours. I did not complain about the other issues in the room. This enterprise makes use of instruments supplied by Tripadvisor to encourage and acquire visitor reviews, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you again for another nice time at Flamingo Las Vegas soon.
So we called right down to the entrance desk to let them know, to no avail bc they did not present or contact us again both. The «complaint name» got by way of to somebody, the following day about 24 hours later and offered us a $50 food credit score to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t an actual person to meet with and we couldn’t likelihood missing our flights over one other disappointing customer support expertise, so we had been forced to used the self kiosk to check out. We will NEVER recommend the Flamingo to anyone for anything. We appreciate you taking the time to offer your suggestions, Lisa. Your comments have been shared with the suitable team for his or her enter and a focus. We value your patronage and hope to sit up for welcoming you back.
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Review tags are currently only out there for English language critiques. This evaluate is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on critiques.
Not The Best – Flamingo Las Vegas Lodge & On Line Casino
This is not the Flamingo I truly have stayed at and enjoyed up to now. Thinking we would not be in the room a lot, we determined to simply make-do. When we woke Monday I wanted to leap int he shower. Water barely warmed up, so I took a quick one. I do not usually call and complain as a outcome of I don’t desire them considering I am in search of any freebies.
Not The Most Effective – Flamingo Las Vegas Hotel & Casino
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for almost an hour to make use of a self verify in kiosk. Initial impression was the room was very nice however the TV didn’t work. We had been advised to examine in w the entrance desk within the AM, which we did. They asked if it was alright to enter the room whilst we were gone for the day, sightseeing.
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I inform the employee that we have to converse to the supervisor, and gesture to the blonde girl that was identified to us, however she sees me, turns on her heel and walks the other way. We inquired what could probably be done relating to the TV concern and he or she offered to «upgrade us» to a room with an analogous view. I known dirttyroulette as the customer service line as quickly as extra to see if there was ANYONE else that I might speak to and all I obtained again was an unapologetic, monotone, girl that provided to file a complaint for me. We waited the relaxation of the night for the Engineering Manager to show up together with his «rationalization or apology» however you guessed it, no show.
We are planning a big group trip (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo due to its location and my good experiences there in the past. Instead, we’ll stay elsewhere (Harrah’s, New York, etc) related in value but a lot cleaner and never in such a state of dis-repair. Next time we are going to stay at a sister-property like Harrah’s or the Linq. Something similar in worth but trying much better. Until some changes happen, I won’t recommend this place to anybody. I did notice that a few of the buttons int he hallways for the elevators didn’t work.
We respect you taking the time to supply your feedback, Timgerkman2021. We appreciate you taking the time to offer your feedback, Saleslady730. We appreciate you taking the time to supply your feedback, Katie. Roulette vendor was imply and took her candy time rearranging chips. Other people walked away from the table as a result of her terrible perspective. This was my third and final time staying at the flamingo.